Privacy Policy

At C-UGC.site ("C-UGC," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI-powered video generation platform and services (collectively, the "Services").

Our Privacy-First Approach: Unlike many online services, C-UGC is designed with privacy and anonymity at its core. We do not require registration, do not use tracking cookies, and do not collect personal identification information.

1. Information We Collect

1.1 Anonymous User Identifiers

When you first visit C-UGC.site, we automatically generate a unique anonymous identifier that is stored locally in your browser's localStorage. This identifier:

• Is generated randomly and contains no personal information
• Is stored only in your browser and under your control
• Is used solely to track your token balance and service usage
• Cannot be used to identify you personally
• Is deleted if you clear your browser's localStorage

1.2 Content You Provide

When you use our Services, we temporarily process:

• Text Input: The scripts or text prompts you provide for video generation
• Generation Parameters: Your selection of AI models and video settings

This content is processed solely to generate your requested video output and is not permanently stored or associated with any personal information.

1.3 Payment Information

When you purchase tokens, payment processing is handled entirely by Stripe, our secure payment processor. We do not collect, store, or have access to your:

• Credit or debit card numbers
• Banking information
• Payment credentials of any kind

Stripe provides us only with a transaction confirmation and your anonymous identifier for token allocation. For details on how Stripe handles your payment data, please review Stripe's Privacy Policy .

1.4 Technical Information

We may automatically collect limited technical information for service operation and security:

• IP Address: Used temporarily for rate limiting and abuse prevention
• Browser Type: To ensure compatibility and optimize performance
• Access Times: For system maintenance and capacity planning
• API Usage Metrics: Request counts and response times for service quality

This technical data is not linked to your anonymous identifier and is used only in aggregate form.

1.5 What We DON'T Collect

We explicitly do NOT collect:

• Names, email addresses, or contact information
• Demographic information (age, gender, location beyond general region)
• Social media profiles or identities
• Browsing history or activity across other websites
• Device fingerprints or persistent identifiers beyond localStorage
• Any cookies for tracking, advertising, or analytics

2. How We Use Information

We use the limited information we collect for the following purposes:

2.1 Service Provision

• Processing your video generation requests
• Managing your token balance
• Delivering generated video content to you
• Providing API access and functionality

2.2 Service Improvement

• Analyzing aggregate usage patterns to improve AI models
• Optimizing platform performance and reliability
• Developing new features and capabilities
• Conducting quality assurance and testing

2.3 Security & Compliance

• Preventing fraud and abuse of the Services
• Enforcing our Terms and Conditions
• Protecting against unauthorized access or attacks
• Complying with legal obligations when required

3. How We Share Information

3.1 Service Providers

We share limited information with trusted third-party service providers who help us operate the Services:

• Stripe: Payment processing (see section 1.3 above)
• Cloud Infrastructure Providers: For hosting and content delivery
• AI Model Providers: For video generation processing

These providers are contractually bound to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Governmental or regulatory requests
• Protection of our rights, property, or safety
• Emergency situations involving potential harm

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction. We will notify users of any such change and its impact on privacy practices.

3.4 What We Don't Share

We do NOT:

• Sell your data to third parties
• Share data with advertisers or data brokers
• Use your content for marketing purposes without consent
• Provide access to your generated videos to third parties

4. Our No-Cookies Policy

C-UGC does not use cookies.

Unlike most websites, we have deliberately chosen not to use cookies for:

• User tracking or analytics
• Advertising or marketing
• Cross-site tracking
• Behavioral profiling

All necessary data for service operation is stored locally in your browser's localStorage, which you control completely.

5. Data Security

We implement industry-standard security measures to protect the limited data we process:

• Encryption: All data transmitted between your browser and our servers uses HTTPS/TLS encryption
• Secure Infrastructure: Our servers and databases employ modern security controls
• Access Controls: Limited employee access to systems on a need-to-know basis
• Regular Audits: Periodic security reviews and vulnerability assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

6.1 User Identifiers

Your anonymous identifier remains in your browser's localStorage until you clear it. We maintain a server-side record of the identifier and associated token balance for service provision.

6.2 Generated Content

Your text inputs are processed temporarily and not permanently stored. Generated videos may be retained temporarily for delivery purposes and then deleted according to our data retention schedule.

6.3 Technical Logs

Technical logs (IP addresses, access times) are retained only as long as necessary for security, troubleshooting, and legal compliance purposes, typically no longer than 90 days.

7. Your Privacy Rights & Choices

7.1 Control Over Your Identifier

Since your identifier is stored in your browser's localStorage, you have complete control:

• You can delete it at any time by clearing your browser's site data
• You can inspect it using browser developer tools
• It only exists on your device and is not transmitted until you use the Services

7.2 Data Access & Deletion

Given our anonymous model, there is minimal data to access or delete. However, you may contact us to:

• Request information about data associated with your anonymous identifier
• Request deletion of any server-side records linked to your identifier
• Ask questions about our data practices

7.3 Regional Privacy Rights

Depending on your location, you may have additional privacy rights under laws such as GDPR (EU), CCPA (California), or other regional privacy regulations. Contact us to exercise these rights.

8. International Data Transfers

C-UGC operates globally and may process data in various jurisdictions. By using our Services, you acknowledge that your limited data may be transferred to and processed in countries other than your own, including those with different data protection standards.

We ensure appropriate safeguards are in place for international data transfers as required by applicable law.

9. Children's Privacy

C-UGC is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If we become aware that a child has used our Services, we will take steps to remove any associated data.

Parents or guardians who believe their child has used C-UGC should contact us immediately.

10. Third-Party Services & Links

Our Services may contain links to third-party websites or services (such as payment processors). This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Material changes will be communicated through prominent notice on our website.

Your continued use of C-UGC after changes take effect constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@c-ugc.site

Legal Inquiries: legal@c-ugc.site